How to Organize Your Buying Team on MarbleMap

One company account, individual users

Natural stone purchasing often involves people with different responsibilities. A procurement specialist may prepare the request, an architect may review the finish, and a project manager may confirm quantities. Organizing that team on MarbleMap starts with bringing colleagues into the same company through their own user accounts, rather than sharing a single login. Decide who needs to participate before sending invitations, and distinguish day-to-day purchasing tasks from authority over the company account.

A MarbleMap subscription belongs to the company, not an individual employee. Colleagues join by invitation, so you do not purchase a separate subscription for each person. That does not mean unlimited membership: seats define the company's team capacity. Subscription entitlements and invoices belong to the company account, while members, roles, and pending invitations are managed under Settings › Team Management.

Operated by Fusapp OÜ, MarbleMap is a commission-free, sealed-bid B2B request-to-offer marketplace for natural stone. Buyers can start free, with paid Pro and Business plans also available. Suppliers operate on subscriptions. Keep that commercial structure separate from your staffing decisions when deciding how to organize purchasing work.

Match roles to account responsibilities

Your colleague's job title is not the same as their platform role. Procurement director, architect, and finance coordinator describe responsibilities within your business. Owner, Manager, and Member determine permissions for particular company-account actions on MarbleMap. Start with the work each person needs to do, then consider whether it requires account-management authority. Someone responsible for checking technical requirements does not automatically need permission to make a subscription commitment.

The Owner holds the company account and controls invitations, changes to existing members' roles, and member removal. Invitations can assign Manager or Member, but not Owner. The existing Owner cannot be removed or have their role changed. A Manager can start a subscription and cancel pending invitations; that does not give the Manager all of the Owner's team-management powers.

For example, consider Member for a procurement colleague who does not need company-administration authority. The person purchasing a plan must be an Owner or Manager. A Member can select a plan, but the transaction will not complete. Use the team roles and seats guide to check these boundaries, and maintain your internal purchasing approvals separately.

Check available seats before inviting colleagues

A seat represents capacity for someone in your company team. The usage counter includes both active members and pending invitations. Sending an invitation therefore reserves room before the recipient accepts it. If the team appears full despite having fewer active colleagues than expected, review outstanding invitations before assuming something is wrong. An invitation to someone who no longer needs access may still be occupying capacity.

When all seats are occupied, the Invite button is disabled. Removing a member or canceling an unused invitation can free room. Only the Owner can remove members, while an Owner or Manager can cancel pending invitations. A Member may see the cancellation button but receives an authorization error when attempting the action. Canceling an invitation also invalidates its link.

Do not assume that selecting a higher plan automatically creates additional seats. Under the current behavior described in the team guidance, the seat count does not change on its own based on plan selection. Check the capacity shown in Team Management rather than relying on an upgrade prompt alone. Reviewing your intended participants first makes team setup easier to manage.

Help colleagues accept the correct invitation

Each invitation is tied to its recipient's email address. Your colleague needs a MarbleMap account registered with that same address. If they do not yet have one, they must register and verify the address using the emailed code before accepting. Confirm the intended address before sending an invitation, especially when someone uses multiple business addresses or already has an account under another email.

The sign-in sequence matters. The recipient should first sign in with the account matching the invitation, then click the email's invitation link again. Opening the link while signed out leads to the sign-in screen, but signing in does not automatically return the person to the invitation page. Reopening the original email link is therefore an important step, not necessarily a reason to request another invitation.

Invitations expire and can only be used once. An expired invitation requires a new one from the Owner; accepted or canceled links cannot be reused. You also cannot send another invitation while one is already pending for the same address. Check the email, signed-in account, and invitation status first. The invitation management guide explains the full process.

Connect team setup to the purchasing task

Company membership and request conversations are separate concepts. An Owner badge in a conversation identifies the principal counterpart on the buyer or supplier side, not necessarily the company-account Owner. Adding an existing teammate to a conversation does not consume another seat. Seats apply to people brought into the company team. Keep that distinction clear when deciding who should follow a particular purchasing discussion.

Prepare for questions before offers arrive. Web chat is available on the request before an offer: entitled sellers start threads, and buyers reply to existing threads. Phone and contact details opening after a deal is a separate rule. Assign responsibility for technical replies, and confirm the specific stone, documents, quantity, shipment, and payment conditions with the supplier. Profiles and supplier-provided certificates are signals to examine, not independent proof of an order's quality.

Finally, distinguish subscription billing from payment for stone. Settings › Subscription contains plan and invoice information; the subscription guide explains those steps. Trade payments do not pass through MarbleMap, and the platform provides no escrow. Review your seats, roles, and response responsibilities, then start with a clearly defined natural stone request.